Remember that you will get the most from your PCMH, Georgetown Pediatrics, if you participate with the team.

What your PCMH team should do:

• Learn about your child.
  • Get to know your family, your child, your life situation, and preferences.  Remember these details about you every time you seek care for your child and suggest treatments that work for YOUR CHILD.
  • Treat you and your child as a full team member in your child’s care.
• Communicate with you and your child.
  • Give you time to ask questions and answer them in a way you understand.
  • Make sure you know and understand all of your options for your child’s care.
  • Help you decide what care is best for your child.  Sometimes more care is not better care.
  • Ask your feedback about your child’s experience getting care.
• Support you in caring for your child.
  • Make sure you leave the office with a clear idea of how to care for your child.
  • Help you set goals for your child’s care and help your child meet those goals one step at a time.
  • Give you information about classes, support groups, or other types of services to help you learn more about your child’s condition and keep them healthy.

What you can do.

• Learn about caring for your child.
  • Know that you are a full team member in your child’s care.
  • Learn about your child’s condition and what you can do to help them stay as healthy as possible.
  • As best you can, follow the plan that you, your child, and your PCMH team have agreed is important for your child’s health.  If you have questions, ask!
• Communicate with your child’s PCMH care team.
  • Always bring a list of questions to each of your child’s appointments.  Also, bring a list of any medicines, vitamins, or remedies your child uses.
  • Always tell your child’s PCMH team when you don’t understand something they said.  Ask them to explain it in a different way.
  • Always tell your child’s PCMH team if your child gets care from other health care professionals, so they can help coordinate the best care possible.
  • Always talk openly with your child’s PCMH team about you and your child’s experience and getting care from the medical home so they can make care better.

Together, you and we will make Georgetown Pediatrics the medical practice that works best for your family.